News
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Customers urged to double check timings of EMR Christmas services
- Customers urged to double check their journey details over the festive period
- Some services will finish early and start later than normal - including on Christmas Eve
- As usual, no services will run on Christmas Day or Boxing Day
EMR collaborates with disability partnership to launch helpful support cards
- EMR worked with Communication Access UK to develop travel support cards
- Free cards are a handy aid for customers to quickly communicate their needs to staff
- Cards are available to order through EMR's website or Customer Service Centre
Rail strikes reminder: EMR services between Liverpool and Norwich expected to be exceptionally busy on Friday
- Strike action by ASLEF affecting other operators will mean EMR's Liverpool - Norwich route will be exceptionally busy
- Customers will likely face extended journey times
- EMR plans to run a normal timetable on its other regional and intercity routes
TikTok fare dodger: Boastful evader caught and fined
- Fare evader who made TikTok videos boasting about not buying ticket has been caught and fined
- Fraudulent traveller prosecuted under the Regulation of Railways Act and fined £773
- She now has a criminal record
Train driver strikes reminder: EMR services disrupted by latest round of industrial action
- EMR unable to run any services on Saturday, December 2, due to industrial action by the ASLEF union
- Intercity services on December 3 will be extremely busy due to strikes and engineering works on other routes
- Strikes are part of a programme of industrial action affecting 16 train companies between December 1-9
- EMR expecting to run normal timetable on 1, 4, 5, 6, 7 and 9 December - customers should check for journey updates
EMR warn customers to be vigilant of fake social media accounts
- Spammers and fraudsters are creating fake EMR customer help accounts
- 17 X, formerly known as Twitter, accounts identified and reported this month alone
- Customers advised to be careful and double check they are official before engaging with them
Spirit of Christmas: EMR team up with sandwich supplier to support children's charity
- Spirit of Christmas campaign will see money from sandwich sales donated to children's charity
- Money will be used to support Meals and More
- The charity supports children who have limited access to food provision and activity during school holidays
Boston railway station transformation starts as phase 1 of the redevelopment begins today, 28 November
Work is beginning on phase 1 of the transformational redevelopment at Boston Railway Station.
Rail strikes: Customers warned of widespread significant disruption
- EMR unable to run any services on Saturday, December 2 due to industrial action by the ASLEF union
- Intercity services on December 3 will be extremely busy due to strikes and engineering works on other routes
- Strikes are part of a programme of industrial action affecting 16 train companies between December 1-9
Real-time updates a tap away at more EMR Regional stations
- QR codes at regional stations will provide details on next three trains
- Codes will be placed on stickers in waiting rooms or platforms
- They will appear at stations across Nottinghamshire, Leicestershire, Derbyshire, and Lincolnshire
EMR Regional services receive boost in December timetable
- Four weekday services between Nottingham and Crewe reinstated
- Two new services introduced between Peterborough and Lincoln on Saturday
- New weekday Liverpool Lime Street – Nottingham service
- Timetable change will also include a trial of Class 170 trains on the Liverpool - Norwich route - providing more seats at times customers want