News
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Keeping Passengers Informed: EMR's project brings screens to rural stations
- 20 customer information screens installed at rural stations across network
- Screens provide latest arrival and departure times
- Stations in Derbyshire, Lincolnshire, Nottinghamshire and Leicestershire part of project
Scoop a seaside bargain: Get to Skegness from Nottingham for less than the price of a full English Breakfast
- EMR urging customers from Nottingham to book their trip to Skegness in advance and scoop a seaside bargain
- 6,900 Advance Single tickets up for for grabs at £7.70, with 3,450 Advance Return tickets available for just £15.40
- Butlin’s has early summer breaks from £89
EMR create rail safety activity book for primary school children
- Operator creates free rail safety activity book and adult railway safety pamphlet
- Book designed to teach kids how to stay safe on the railway
- EMR is also teaming up with Rail Safe Friendly to offer workshops to school
EMR trial face-to-face personalised service for customers with accessibility needs
- Pilot offers customers chance to visit Derby station to work through individual needs
- Appointments will be free and face-to-face
- Scheme to run for six months in partnership with WelcoMe
EMR urges community groups to bid for part of £200,000 funding pot
- Train operator opens applications for £200,000 funding pot
- Schools, youth groups, charities and sports clubs all qualify
- Community rail partnerships and station adoption groups also able to bid for cash
Customers invited to Sheffield station to learn how to use digital tickets
- Customers invited to Sheffield station to learn how to use digital tickets
- EMR staff will be available to demonstrate how to use digital products
- Free event will take place at Sheffield station on Friday, May 17, 10am - 3pm
- Customers will be shown how to download the EMR app, buy digital tickets and use smartcards
Travelling with EMR this Bank Holiday Sunday? This is what you need to know
• Customers should allow extra time for their journey due to engineering works and queuing systems in place
• EMR has added as many carriages as possible to help manage demand
• Services are likely to be busy with customers who normally use the West Coast Mainline
Rail Strikes: No EMR services on Wednesday, 8 May
- EMR unable to run any services on Wednesday, May 8, due to industrial action by ASLEF
- Between Monday, 6 and Saturday, 11 May services may be affected by an overtime ban
- Strikes are part of a programme of industrial action affecting 18 train companies
- Customers are advised to check their full journey, including first and last trains, before travelling
Start your own business or move yours to a prime location: EMR seeking tenants for retail unit at Melton Mowbray station
- EMR seeking new tenants for a prime retail location at Melton Mowbray station
- Unit on Platform 1 perfect for small café or grab and go food retailer
- Station sees more than 200,000 visitors a year
Communication Accessible: EMR given accreditation for the way it communicates with customers
- EMR has received an accreditation for its work to enhance the way it communicates with its customers
- Accreditation given from Communication Access UK
- Award comes after EMR implemented several new initiatives
Following in his father's footsteps: EMR pays tribute to driver through son's achievement
- EMR commemorates the legacy of Darren Gunn by celebrating his son Owen's achievement as an apprentice driver
- Darren sadly passed away in 2021 due to complications connected with COVID-19.
- The ceremony was held at a bench dedicated to Darren outside Rickman House in Derby
Calling all schools: Join EMR's Rail Safety Pathways Program today!
- EMR launches a new rail safety scheme aimed at schools
- Participating schools will have access to a range of resources
- The scheme is in partnership with Network Rail