News
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Restart a Heart Day: EMR customers and staff learn vital skills at Derby station
- EMR customers and staff take part in Restart a Heart Day at Derby station
- Participants learn how to do CPR and use a defibrillator
Kettering, Market Harborough and Wellingborough receive new customer information screens as part of £1million station project
- Interactive screens offer accessibility and local information - such as onward travel options or tourist information
- New screens will help customers better access and understand information during disruption
Business bookings bounce back as firms choose EMR’s platform for best deal
- EMR sees a 60 per cent increase in bookings by firms choosing to use its travel platform
- Platform helps businesses find the most cost-effective fares and quickly book their rail travel
Rail strike reminder: No services on Wednesday
- No EMR services on Wednesday, October 4, due to industrial action
- Services also affected by overtime ban from Monday, October 2 to Friday, October 6
Strike action: No EMR services on Saturday, September 30 and Wednesday, October 4
- No services on Saturday, September 30 and Wednesday, October 4, due to industrial action by ASLEF
- Action short of a strike could also lead to late notice cancellations
- Customers are strongly advised to regularly check if their train is running before setting off
More than 25,000 EMR customers take advantage of Seatfrog - saving 60 per cent on a 1st Class ticket
- Seatfrog app allows customers to bid for First Class upgrade
- Since its launch with EMR 25,510 customers have used the service
- Over the last six months customers have saved up to 60 per cent on the price of the 1st class ticket
- Auction begins 24 hours before journey and up to 30 minutes before departure
- Bids are free and upgraded ticket sent straight to customers' phone
EMR issues travel advice to BBC Radio 2 festival-goers
- EMR urging customers to leave enough time to walk from the venue to the station
- Extra carriages will be used to help accommodate the increased numbers
- More than 75,000 people expected at the festival
- EMR services are expected to be very busy
Join the EMR Sheffield Disability and Inclusion Group: Shape the future of train travel accessibility
- Operator looking for members of the public to join disability and inclusivity group
- Group will help inform, advise and influence the train operator on good practice and appropriate policies
- Applicants must have lived experience of disabilities, caring responsibilities, or inclusivity.