News

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Pictured from left to right: Alexandra Hooper Apprenticeship Lead, Joseph Hoy, Kate Holden HR Director

Rising star from Loughborough crowned EMR Apprentice of the Year

  • EMR's Apprentice of the Year announced 
  • Judges praised winner's commitment to always help customers
  • Winner urges others to apply to become apprentices - as EMR opens vacancy window  
Boston - Cafe

Boston railway station transformation as EMR announces £2.8 million investment

  • Significant investment funded by Government Town Deal Fund through Boston Town Deal
  • Development will transform Boston railway station as the gateway to the town
  • Improvements include a new community Café, bookable community space and improved customer waiting and toilet facilities
Skegness - Taxi Rank

New era for Skegness rail customers as EMR announces £3.3 million station transformation

  • Significant investment funded by Government Town Deal Fund through Connected Coast Town Deal
  • Development will transform Skegness railway station as the gateway to the town and Lincolnshire coast
  • Improvements include a renovated concourse area, a community café, new retail units and improved customer waiting and toilet facilities
Seatfrog snip-2

More than 7,000 customers upgrade to First Class since new app launched

  • 7,078 customers use Seatfrog app in the last six months 
  • Auction begins 24 hours before journey and up to 30 minutes before departure
  • Bids are free and upgraded ticket sent straight to customers' phone
East Midlands Railway

Community Fund: There is still time for Newark community groups to bid for part of a unique £280,000 funding pot

  • Train operator's Community Fund aims to invest in deserving projects 
  • More than £166,000 already awarded to projects across EMR's network 
East Midlands Railway

Community Fund: There is still time for Grimsby community groups to bid for part of a unique £280,000 funding pot

  • Train operator's Community Fund aims to invest in deserving projects 
  • More than £166,000 already awarded to projects across EMR's network 
East Midlands Railway

Community Fund: There is still time for Mansfield community groups to bid for part of a unique £280,000 funding pot

  • Train operator's Community Fund aims to invest in deserving projects 
  • More than £166,000 already awarded to projects across EMR's network 
MCC 3

EMR's Community Fund supports Derby cricket club development

  • Community Fund helps pay for new seating area at Mickleover Cricket Club 
  • New social patio area - improves accessibility and provides safe place to enjoy action  
  • New fencing also be erected - helping to improve safety 
EMR Fleet Regional - Class 170 train sitting on platform at Nottingham Station

Rail strikes: No EMR services next Wednesday and Friday

  • No services on Wednesday, 1 February, and Friday, 3 February
  • No replacement buses available on the days affected 
  • Services on the days around the strike action will run as normal  
Kettering Gatelines 2023

Corby and Kettering: New gatelines in operation from Monday

  • New gatelines to open at Corby and Kettering on Monday, 23 January
  • EMR has invested £698,000 in the new barriers 
  • Gatelines will cut down fraudulent travel, improve security and allow customers to use an EMR Smartcard
Top Employers 2023

East Midlands Railway is recognised as a Top Employer 2023

  • EMR recognised as a Top Employer for 2023 
  • Seventh consecutive year it has secured certification 
EMR Stations Derby Station - Gateline at front of station with info boards in background

Fare dodgers: Fines to increase to £100 from Monday

  • Penalty Fare to increase from Monday, 23 January 
  • Fraudulent travellers fined £100, plus the price of the full single fare applicable to their intended journey
  • Raise in Penalty Fare taking place across the industry - affecting all train operators